I hired them because they seemed to be very customer service oriented

Overall, the quality of the work performed was very good.  The onsite crew was always punctual and professional.  What really impressed me about this company was their responsiveness when I had called 11 months after the job was done regarding some issues we had with the work that had been completed.  Jay, who I met with, was very knowledgeable.  He took the time to explain to me what was going on, and how they would address the problems.

The crew doing the follow up work did a great job.   This experience changed my rating for this company from a low 4 stars to a solid 5 stars.

The quote I received from this company was one of the higher ones.  I hired them because I felt that they seemed to be very customer service oriented.  As it turned out, that was the right move.  They stood behind their work.  We will also consider them for future projects.